Commitment to Your Privacy

Upstate Private Investigators is committed to protecting your privacy and safeguarding any information you provide through our website, contact forms, phone calls, or other communications. We handle all personal information with professionalism, discretion, and confidentiality.

We maintain appropriate administrative, technical, and security measures designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction. We do not sell, rent, or share your personal information with unaffiliated third parties except as described in this Privacy Policy or as required by law.

Information We Collect

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and browsing activity
  • Date and time of website access
  • Referral sources and website interactions

We may also use cookies and similar technologies to improve website functionality, remember preferences, and better understand visitor behavior. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

In addition, you may voluntarily provide personal information through contact forms, consultations, phone calls, or other communications, including:

  • Name
  • Email address
  • Phone number
  • Details related to your inquiry or investigation needs

Providing this information is voluntary, but certain services may not be available without it.

How We Use Your Information

Upstate Private Investigators uses collected information to:

  • Respond to inquiries and consultation requests
  • Provide investigative services and support
  • Improve website performance and user experience
  • Communicate important updates or requested information
  • Maintain internal records and case documentation
  • Comply with applicable legal obligations

All information submitted to our firm is treated as strictly confidential. We do not share personal information with third parties for marketing purposes.

SMS/Text Messaging Terms & Conditions

SMS Consent Communication

Information collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Upstate Private Investigators, you may receive messages related to:

  • Follow-ups regarding your inquiry
  • Appointment scheduling or reminders
  • Updates regarding investigative services
  • Requests for additional information

Example:
“Hello, this message is from Upstate Private Investigators regarding your inquiry. Please contact our office at your earliest convenience. Reply STOP to opt out.”

Message Frequency

Message frequency may vary depending on your case or communication needs.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier’s pricing plan.

Opt-In Methods

You may opt in to receive SMS communications by:

  • Submitting an online form
  • Providing verbal consent during a conversation
  • Requesting communication via text message

Opt-In Example:
“By providing your phone number, you consent to receive text messages from Upstate Private Investigators. Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance.”

Opt-Out

You may opt out of SMS communications at any time by replying “STOP” to any message you receive. Once opted out, you will no longer receive text communications from us unless you opt back in.

Help & Support

For assistance, reply “HELP” to any message or contact our office directly through our website or phone number.

Information Sharing

Upstate Private Investigators may work with trusted service providers who assist in operating our website or supporting business operations. These providers are only permitted to use information as necessary to perform their services and must maintain confidentiality.

We do not sell or share your personal information with third parties for advertising or unrelated marketing purposes.

We may disclose information when required by law, court order, legal process, or to protect our legal rights and business interests.

Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites.

Website & Electronic Communications

While we take reasonable precautions to secure information transmitted through our website and electronic communications, no online transmission can be guaranteed to be completely secure. Any information submitted electronically is transmitted at your own risk.

No Investigator-Client Relationship

Contacting Upstate Private Investigators through this website, email, phone, or contact forms does not automatically establish a client relationship. Investigative services are only provided after a formal agreement has been executed between both parties.

Changes to This Privacy Policy

Upstate Private Investigators reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting to this website.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Upstate Private Investigators directly through our website or by (864) 940-3393.